Frequently Asked Questions
Find answers to the most common questions about our products and services.
Yes, we offer same-day delivery across Bangkok for orders placed before 2:00 PM. For other areas, please allow 1-2 business days.
Keep your flowers away from direct sunlight, heat sources, and drafts. Change the water every 2 days, recut the stems at an angle, and use the flower food provided.
Absolutely! Please use our 'AI Florist' feature to create a personalized bouquet based on your preferences, or contact our customer service directly for bespoke arrangements.
We accept Visa, Mastercard, PromptPay (QR Code), bank transfers, and Cash on Delivery (COD).
If you are not 100% satisfied with the quality of your flowers, please contact us within 24 hours of delivery with a photo. We will gladly arrange a replacement or refund.